a charming hacienda with breathtaking gardens and a delightful spa experience awaits your stay

Hacienda Santa Cruz features stunning gardens and a memorable spa with a jacuzzi that offers a refreshing escape.

Romantic grounds, but service falls short

The grounds were stunning, dotted with tropical plants and magical lighting in the evenings. Our room was beautifully decorated, providing a comfortable retreat after long days exploring.

Unfortunately, the service at Valentina's restaurant was extremely slow, and the breakfast didn’t meet my expectations. It took forever for our meal to arrive and left much to be desired.

Stunning gardens
Really good lighting
Relaxing massage

Slow restaurant service
Breakfast lacked quality
Room cleanliness issues

Enjoyed the peaceful ambiance with beautiful greenery, especially the charming lights at night. The masseuse was exceptional, making this a soothing escape.

the grounds are stunning with tropical plants and many biking paths. the restaurant was disappointing.

Couples looking for an exotic getaway

The hacienda was like a dream with its beautiful gardens very well kept that felt like stepping into a paradise. Our stay included a relaxing massage that was truly exceptional and helped us unwind from our travels, I can't remember the last time I felt that relaxed.

It wasn't exactly cheap but considering the experience, it was still acceptable.

would definitely go back

The room was comfy with air conditioning and a private bathroom complete with shampoo, body soap, and towels. I loved the spacious outdoor area with seating and a mini-fridge. The gardens were stunning, and the lighting at night added a super romantic vibe. Plus, the two heated pools were perfect for relaxing!

It was just a proper fit for a break on a long journey in Merida with extraordinarily good value for money. I loved the well-maintained grounds with stunning tropical plants and beautiful evening lighting. Make sure to enjoy a dip in the heated pools during your stay.

Staying at Hacienda Santa Cruz was a blend of beauty and challenges. The gardens are truly stunning, filled with vibrant tropical plants. I loved the well-maintained grounds. the two heated pools offered a perfect spot to unwind. The complimentary bikes were a great touch, allowing me to explore the surroundings easily. The intimate atmosphere in the evening, thanks to the beautiful lighting throughout the property, created a magical ambiance. However, the service at Valentina’s restaurant lagged significantly. I waited nearly an hour for two main dishes, which was frustrating. The breakfast left much to be desired. it was disappointing and not enough to satisfy. The room itself was well-designed, but the thin walls made it difficult to have privacy. Overall, the aesthetics and tranquil setting made the stay worthwhile, but the service issues and breakfast quality detracted from the experience.

The grounds are stunning with tropical plants and well-maintained gardens. The heated pools are perfect for a refreshing dip, and the free bikes let you explore easily. Impressive lighting adds a magical touch in the evening, turning the property into a beautiful escape.

The continental breakfast was underwhelming.

I enjoyed the vibrant gardens and especially the two pools available for relaxation. The magical evening lighting enhanced the experience, creating a wonderful atmosphere.